Issue details
Updated Customer Complaints Policy
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 20/04/2026
Decision due: 20 Apr 2026 by Strategic Director of Communities
Contact: Andy Barton, Strategic Director of Communities Email: andy.barton@nwleicestershire.gov.uk Tel: 01530 454819.
List of Background Papers: see Cabinet June 2025 for paper and confirmation of delegation
Decisions
- 20/04/2026 - Updated Customer Complaints Policy