Issue details

Customer Experience Strategy - Consultation

To approve the period of consultation in respect of the Customer Experience Strategy

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 26/09/2025

Anticipated restriction: Public -

Decision due: 28 Oct 2025 by Cabinet

Lead member: Councillor Andrew Woodman, Housing, Property and Customer Services Portfolio Holder andrew.woodman@nwleicestershire.gov.uk

Lead director: Strategic Director of Resources

Contact: Paul Stone, Strategic Director of Resources (Section 151 Officer) Email: paul.stone@nwleicestershire.gov.uk Tel: 01530 454495.

Scrutiny Committee Considered: To be considered by Scrutiny Committee on 4 December 2025.