Issue - meetings

Report of the Chief Executive

Presented by the Leader

The Leader presented the report to members.  He reported that the average number of days lost per FTE was 9.07 days against a target of 7.4 days.  He advised that long term sickness accounted for 69% of the total and employees with long term illnesses were being actively managed.  He added that he wished to see the sickness absence rates reduced in the year ahead. 

Councillor A V Smith advised members that income from Leisure Centre memberships had reduced slightly, however usage had increased, particularly in respect of swimming schemes.  She reported that there had been a 4% increase in the amount of recycling collected this year.

Councillor N J Rushton reported that the council tax collection rate had improved to 97.8% and the non domestic rates collection rate stood at 99.4%.  He highlighted the additional income from business rates and planning applications, and the surplus in the HRA budget due to increased rental income as a result of managing void properties.

Councillor T J Pendleton highlighted the good performance in the planning department which had exceeded all targets.  He advised that there would be a focus on planning enforcement going forward.

Councillor R Blunt reinforced that the concerns in respect of planning enforcement were taken seriously and it was necessary to provide the right level of resource. 

Councillor R D Bayliss highlighted the progress made in respect of the average relet time of empty properties which was now within target and was set to improve further in the current year.  

Councillor T Gillard highlighted the work which had taken place in quarter 3 and quarter 4, in particular the workshop which had taken place and the relaunch of the Enterprising North West Leicestershire grant scheme. 

Councillor R Blunt stated that he would be working with the Chief Executive to focus on improving the percentage of calls answered in Customer Services.

It was moved by Councillor R Blunt, seconded by Councillor A V Smith and

RESOLVED THAT:

The quarter 4 performance report be received.

Reason for decision: The report is provided for members to effectively monitor the organisation’s performance.