Issue - meetings

Report of the Chief Executive

Presented by the Leader

The Leader presented the report to Members.

He highlighted the following details to Members:-

·           The mobile working pilot has been completed and was to be rolled out to other officers of the Housing Management Team, which would hopefully result in a more efficient service for their tenants. 

·           138 properties had been let. That was a significant increase compared to the first two quarters.

·           Planning fee income received to the end of December was £1,228,616 which was greater than had been projected.

·           The Environmental Health Services had once again been highly valued by customers with 16 of 17 businesses describing the relationship as being good and 100% of people surveyed felt confident that they could rely on the advice received from the officers.

·           The financial position remained healthy.

·           Sickness rates had increased in the quarter with a rise in long term sick, however the HR team had been supporting managers to resolve the issues.

·           All Waste Services employees had received manual handling training to help reduce work-related injuries.

Councillor A V Smith advised Members that fitness membership was just under 3,000 putting the service £26,000 ahead of budget and that the development of the new NHS Health and Wellbeing Centre was progressing with a go live date of May 2016. She informed Members that Environmental Health were on track to complete 100% of high and medium risk inspections.

Councillor T J Pendleton highlighted that the Council had a pro-active approach to supporting staff on long term sick and acted quickly to get effective care where needed. He informed Members that he was delighted with the performance of the Planning team as they were achieving targets above national level and turning applications around in 8 weeks.

Councillor R Blunt thanked Councillor T J Pendleton on the work that had been carried out to turn the performance targets around for the service and running at a higher than expected level.

Councillor R D Bayliss highlighted that the average re-let times were not satisfactory however he was able to report that performance was now improving, and he was monitoring the situation closely. He also informed Members that the status of the percentage rent arrears performance indicator should be green as the actual percentage was below the target, and in this case a lower figure was a better outcome.

Councillor T Gillard stated that the business focus team were working well to support the businesses in the district.

It was moved by Councillor R Blunt, seconded by Councillor A V Smith and

RESOLVED THAT:

The Quarter 3 Performance Report (October – December 2015) be welcomed.

Reason for decision: The report is provided for members to effectively monitor the organisation’s performance.