Issue - meetings

The report of the Chief Executive

Presented by the Infrastructure Portfolio Holder

The Infrastructure Portfolio Holder presented the report. The areas he particularly highlighted were as follows. The improved performance in the process of planning applications in excess of Government targets. Within Communities and Housing he noted the reduction in non-compliant private landlord properties, and the achievement of the target that 80% of food businesses be rated as very good; within the Clean and Green priority he noted that the Waste Services Review was progressing and was on track to be completed by October 2024. In terms of being a Well Run Council, the target of living within our financial means was on track with the approval of the Transformation Plan and work on the budget options for 2025/26 underway; the Statement of Accounts for 2021/22 was also published during the quarter. The target for complaints was showing improvement but still needed more work. A complaints action plan had been developed to assist with further progress.

On behalf of the Corporate Portfolio Holder, the Chair set out the work Officers were doing to clear the accounts backlog, the resources mobilised to this end, and the communications carried out between the S151 Officer and the Audit and Governance Committee and the Corporate Scrutiny Committee. He reiterated the Council’s commitment to signing off the delayed accounts by the end of the financial year, with the expectation that the Council would be in a position to comply with statutory deadlines when auditing the 2024/25 accounts. Additionally, he set out the work being done, and the work envisaged moving forwards, including relevant consultations, so to achieve medium term financial sustainability in line with that KPI.

The Housing, Property and Customer Services Portfolio Holder said that he had recently met with the Head of Housing to discuss complaints in the Housing Service. He set out the measures in place, including increased staffing resources and extra funding towards Housing Repairs, to address them, noting that Housing accounted for the greatest prevalence of complaints. He then set out the general measures that were being put in place to address all complaints and respond to feedback appropriately.

The Chair commended the increased focus on complaints.

The Business and Regeneration Portfolio Holder was pleased to see the green KPI ratings for the Economic Regeneration Team and noted the upcoming regeneration projects in Kegworth, Moira, and Coalville.

It was moved by Councillor K Merrie, seconded by Councillor R Blunt, and

RESOLVED THAT:

The Monitoring Report be considered and the elements making positive progress and those where there is a need for early intervention be highlighted.

Reason for decision: To make Members aware of the early progress of the Plan.