Issue - meetings

Report of the Chief Executive

Presented by the Chairman of the meeting

The Chief Executive presented the report to Members.

She highlighted to Members that Leisure Centres continued to be very positive in relation to their green economy, the Revenues and Benefits service had maintained its level of service despite the recent review and restructure, that following a recent survey refuse and recycling satisfaction rates had increased and that Environmental Health continued to work with local business to offer support to ensure that they remained compliant with the law. She advised Members that there were no surprises in relation to financial management and that the absence management was very pleasing.

Councillor R D Bayliss stated that even though the actual number of days to re-let properties was above target for the year to date, the stand alone performance for December had dropped to 39 days so performance was now improving. He added that the customer satisfaction percentages exceeded targets and highlighted that the figures for decent homes works relate to satisfaction with the finished product after the work was completed, not whilst the work was ongoing.

Councillor T J Pendleton highlighted the satisfaction of customers’ percentage was on target and that the performance for determining major applications was also well above target. He advised Members that the additional income that was received would be re-invested in additional support to the team and changes to the River Mease legal issues would have a knock on effect to ensure all the targets were met.

Councillor T Gillard informed Members that the breakfast meetings were very well attended and that small local businesses appreciated the support that could be provided at the meetings.

Councillor N J Rushton requested that the recommendation be changed to state that Cabinet welcomed the report.

It was moved by Councillor N J Rushton, seconded by Councillor R D Bayliss and

RESOLVED THAT:

The Quarter 3 Performance Report (October – December 2014) be welcomed.

Reason for decision: The report is provided for members to effectively monitor the organisation’s performance.