Issue - meetings

The report of the Strategic Director of Communities

Presented by the Housing, Property and Customer Services Portfolio Holder

The Housing, Property and Customer Services Portfolio Holder presented the report.

A Member asked about planned changes to the IT system. The Portfolio Holder referred to the Strategic Director of Communities, who advised that tweaks had been identified as being required for the existing system to better manage the process and to incorporate best practice from other providers.

A Member asked whether the current Housing software system had been created by the organisation. The Strategic Director of Communities advised that it was one of three industry standard systems, tweaked to the Council’s specifications.

The Chair noted that resolving issues in the Housing Service was something which was both a key Alliance priority and something that there was strong cross-party consensus over.

It was moved by Councillor A Woodman, seconded by Councillor K Merrie, and

RESOLVED THAT:

1. The Scrutiny Task and Finish Group be thanked for its work examining the issue of Mould and Damp during the last quarter.
2. The response to that report as set out in paragraph 2.2 of this report be agreed.
3. The actions by the Portfolio Holder in conjunction with the Strategic Director of Communities and the Head of Housing in addressing the improvement of the Housing Service, as set out in paragraph 3.3. onwards in this report, be noted and endorsed.

Reason for Decision: to comply with the constitution regarding a Task and Finish Report, and to update Cabinet on wider work to improve the Housing Service.