Issue - meetings

2020/21 Quarter 3 Performance Reports

Meeting: 30/03/2021 - Cabinet (Item 114)

114 2020/21 Quarter 3 Performance Reports pdf icon PDF 954 KB

Report of the Chief Executive

Presented by the Leader of the Council

Additional documents:


Councillor R Blunt presented the report, which provided Cabinet with information on the performance and progress made against the Council Delivery Plan actions and performance indicators for Quarter 3 of 2020-2021.


Portfolio Holders then spoke in turn on progress within their service areas:

  • In Community Services, particular regard was given to the progression of the new leisure centre, various recycling and carbon-reduction initiatives, and the obesity strategy, for the latter it was noted there was a correlation between countries with higher obesity rates and those worst affected by COVID-19.
  • In Customer Services, it was noted that more customers than before were accessing the Council’s services digitally, and the waiting time for customers contacting the Council by phone continued to fall. There were no updates with regard to Property Services except that work to review the Council’s accommodation needs was ongoing.
  • In Housing there were several plans progressing for the building of new-build Council houses and the purchasing of existing stock, and the development of the Appleby Magna Caravan Site was on track.
  • In Business and Regeneration, the Economic Development team had seen increases in the quantity and variety of service requests to support individuals and businesses, however the team had continued to meet national targets and was progressing various regeneration programmes and a limited number of events across the district. 
  • In Finance, the General Fund and the Housing Revenue Account were both expected to show a small surplus, albeit lower than previously expected, and the Journey to Self Sufficiency Fund would help cushion against the impact of future risks. It was also noted that officers had faced vast additional strain through the design,  administration, and expeditious delivery of various grant schemes to local businesses.
  • In Planning and Infrastructure, despite a small downturn at the beginning of the first lockdown the service was now receiving and processing a high number of applications within required timescales. And various industrial projects in the District continued to grow alongside proposals for a Freeport and locally-led Development Corporation centred at East Midlands Airport.


It was then moved by Councillor R Blunt, seconded by Councillor R Ashman and




Cabinet notes the progress against the corporate objectives and performance indicators during quarter 3.


Reason for decision: To report Q3 2020/21 Council Delivery Plan performance.