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Issue

Issue - meetings

Change of Approach for Current Rent Arrears Enforcement

 

 

Meeting: 10/11/2020 - Cabinet (Item 49)

49 Change of Approach for Current Rent Arrears Enforcement pdf icon PDF 245 KB

Report of the Strategic Director of Housing and Customer Services

Presented by the Housing, Property and Customer Services Portfolio Holder

Additional documents:

Minutes:

Councillor R Bayliss presented the report to Cabinet, setting out the proposed changes in approach to managing rent arrears in order to improve the support offered to tenants during the current pressures caused by COVID-19. Therefore, taking the humane approach of better supporting those in need to prevent the risk of child poverty and homelessness, whilst also protecting the Council’s HRA income in the long term.

 

Members were supportive of the proposals, especially the reference to  ensuring that tenants in arrears received a direct personal contact and offer of assistance from an officer in the first instance rather than a less personal approach by letter.

 

It was moved by Councillor R Bayliss, seconded by Councillor T Gillard and

 

RESOLVED THAT CABINET:

 

Approves the proposed changes to the approach to managing rent

arrears, noting the comments from Community Scrutiny and that the funding is subject to Council approval.

 

Reason for decision: To enable the Housing Service to implement changes to maximise support and rental income.