Issue - meetings

Report of the Head of Partnership

Mrs S O’Hanlon presented the report to Members. She advised that some Members had already seen the report at the last meeting, which enabled the previous Members to see the outturn for the year. She outlined the areas covered by the report and informed Members that all three authorities had met or exceeded their key processing targets for Council Tax and Housing Benefits, adding that it was also the case with business rates. She was pleased to advise the Committee that in relation to the Council Tax figures, the partnership was the only one in Leicestershire that had not seen a decrease in their collection rates and that all three authorities had met their respective targets to be below the threshold for LA error. She stated that the sickness was monitored and then managed through the respective authorities.

Members congratulated officers on the performance results.

In response to a question from Councillor R D Bayliss, Mrs S O’Hanlon advised that the same process was followed by all three authorities in relation to collection of the business rates, however due to the different demographic of the three areas there were different challenges due to different types of businesses located in the area, especially if a company went into administration.

Mrs S O’Hanlon also advised the Members that the staff within the revenues   teams were very passionate and ensured that they did all that they could to collect the money in.

RESOLVED THAT:

The Performance Summary Report March 2019 be noted.